Melissa Pollack is the District Manager of several Southern California SRC locations and General Manager of the Odyssey. She began working in the hospitality industry 17 years ago as a hostess and graduated with a Bachelors of Arts in Communications Studies with a focus in providing excellent guest service. Melissa believes that letting individual personalities shine through connects your customers and establishes your expertise, so make it personal and fun! She really enjoys interacting with guests and ensuring an amazing experience at The Odyssey. Melissa loves hearing about guests’ special moments here at our establishment… Where memories are made. Her goal is to make every guest feel like they are at home.